Cookie Policy

Last updated: December 15, 2024

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies contain information that is transferred to your computer's hard drive. They help us improve our website and deliver a better, more personalized service by enabling us to:

  • Estimate our audience size and usage patterns
  • Store information about your preferences and personalize our website according to your individual interests
  • Speed up your searches and navigation
  • Recognize you when you return to our website
  • Provide enhanced functionality and features

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the operation of our website. They enable you to navigate around the site and use its features. Without these cookies, services you have requested cannot be provided.

  • Session Management: Maintain your session as you browse the website
  • Security: Protect against cross-site request forgery attacks
  • Cookie Preferences: Remember your cookie consent choices
  • Form Data: Temporarily store form information during submission

2.2 Analytics Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users get error messages from web pages. This information helps us improve how our website works.

  • Google Analytics: Tracks website usage, visitor behavior, and traffic sources
  • Performance Monitoring: Identifies technical issues and page load times
  • Heat Mapping: Understands how users interact with different page elements
  • A/B Testing: Compares different versions of pages to improve user experience

2.3 Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may be set by us or by third-party advertising partners.

  • Retargeting: Show relevant ads on other websites you visit
  • Social Media: Enable sharing and social media functionality
  • Email Marketing: Track email campaign effectiveness
  • Conversion Tracking: Measure the effectiveness of our advertising campaigns

2.4 Preference Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personal features.

  • Language Settings: Remember your preferred language
  • Currency Preferences: Display prices in your preferred currency
  • Location Services: Provide location-relevant content and services
  • Accessibility: Remember accessibility preferences and settings

3. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies to provide enhanced functionality and analyze website usage. These third parties may include:

3.1 Analytics Providers

  • Google Analytics: Web analytics service provided by Google Inc.
  • Hotjar: Behavior analytics and user feedback service
  • Adobe Analytics: Digital analytics and optimization platform

3.2 Advertising Partners

  • Google Ads: Online advertising platform by Google
  • Facebook Pixel: Analytics tool for Facebook advertising
  • Bing Ads: Microsoft's online advertising platform

3.3 Social Media Platforms

  • Facebook: Social sharing and login functionality
  • Twitter: Social sharing and embedded content
  • Instagram: Social media integration and sharing
  • YouTube: Video content and embedded players

3.4 Customer Support Tools

  • Live Chat Services: Customer support chat functionality
  • Help Desk Systems: Customer service and support tickets
  • Feedback Tools: Customer satisfaction surveys and feedback

4. Cookie Duration

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used to maintain your session and provide essential website functionality during your visit.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences and settings for future visits. Our persistent cookies typically last:

  • Preference Cookies: 12 months
  • Analytics Cookies: 26 months (Google Analytics default)
  • Marketing Cookies: 30-90 days
  • Authentication Cookies: 30 days

5. Managing Your Cookie Preferences

5.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences
  • Learn more about our cookie policy

5.2 Browser Settings

You can control and manage cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete cookies individually or all at once
  • Block cookies from specific websites
  • Block all cookies (though this may affect website functionality)
  • Set preferences for cookie acceptance

5.3 Browser-Specific Instructions

For detailed instructions on managing cookies in specific browsers:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Site permissions > Cookies and site data
  • Internet Explorer: Tools > Internet Options > Privacy tab

5.4 Opt-Out Tools

For marketing and advertising cookies, you can use these opt-out tools:

6. Impact of Blocking Cookies

While you can choose to block cookies, doing so may affect your experience on our website:

6.1 Blocking Necessary Cookies

  • May prevent website functionality from working properly
  • Could affect form submissions and booking processes
  • May require re-entering information on each visit
  • Could impact security features

6.2 Blocking Analytics Cookies

  • Will not affect website functionality
  • May reduce our ability to improve the website
  • Could limit personalized content recommendations
  • May affect our understanding of user preferences

6.3 Blocking Marketing Cookies

  • Will not affect core website functionality
  • May result in less relevant advertising
  • Could limit social media integration
  • May affect our ability to measure campaign effectiveness

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we update this policy, we will:

  • Post the updated policy on our website
  • Update the "Last updated" date at the top of this page
  • Notify users of significant changes through our website banner or email
  • Obtain new consent where required by law

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

8. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Antilrinve Tourism
123 Tourism Drive
Vancouver, BC V6B 1A1
Canada

Email: [email protected]
Phone: +1 (604) 555-0123
Privacy Officer: [email protected]

9. Related Policies

This Cookie Policy should be read in conjunction with our other policies: